Shipment support

Track Order

Share your order and shipment details below. Our logistics team will verify the dispatch status and reply with the latest update.

Order status request

Enter your shipment details

Enter your order number, tracking number, or both. We will match the details with your Shopify order and dispatch record.

This form sends your request to our logistics team. Tracking IDs are generated when the shipment is booked with the courier partner and then added to Shopify fulfillment.